Latest Research and Information

People have preconceived notions about almost every job available. If you are recruiting for a call center, is your messaging attracting and keeping top talent? View the January issue of Contact Center Pipeline to learn more in an article by Malcolm C. McCulloch, Ph.D. 

There have been significant changes in many job markets and the character of their labor pools. More overqualified applicants are looking for work than previously — and you can expect this to continue. Learn more about the value of "overqualified" job applicants and how to evaluate their success potential for your organization.

Malcolm C. McCulloch, Ph.D., is among the speakers who will address today’s top-of-mind issues at The LOMA Customer Service Conference for insurance and financial services companies. The conference, being held March 14-16 in Las Vegas, will feature pre- and post-conference tours of Zappos, plus presentations by Joseph Michelli and Brad Cleveland.

About the conference 

Plan to visit our booth at LAMP 2012 this March to meet with LIMRA’s Kathy Reid, Rick Funke, and Delores Freitag. They’ll be there to answer your questions and update you on the most effective ways to find and develop the best insurance sales talent. We also encourage you to attend the session Bridging the Trust Gap — A Breakthrough Approach To Sales Effectiveness (Monday, 3/19, at 2:50 p.m.).

At the session, Delores and industry icon Harry Hoopis will share insights on how today’s consumers want to be served — and turn traditional sales training upside down. For more information about LAMP 2012, visit the conference website. 

If you would like to enhance the return on your investment in offsite staffing, we encourage you to register for an in-depth preview of our Virtual Worker System™. The webinar, being held on January 31, will help you understand how the system is helping organizations

• Determine which staff and job applicants are suited for remote work
• Equip their staff with tools and techniques to thrive as offsite workers
• Foster skills for leading and managing virtual team members

Register today for this free preview. 

Looking for best practices on attracting, selecting, and ultimately appointing today’s top sales talent? LIMRA’s new Recruiting Goes Social program is an online class that will help you harness the power of LinkedIn and other technologies for recruiting. You’ll learn practical techniques for connecting with potential sales representatives. The registration fee is just $199 per person, with group discounts available. Learn more about our upcoming classes

• February
• May

Attend a complimentary 90-minute Webinar to preview our groundbreaking sales effectiveness program Trustworthy Selling. This in-depth walk-through will focus on

• Why Trustworthy Selling is a breakthrough approach to sales training — Taking the perspective of “think like a consumer, feel like a consumer”
• The course content and objectives — Field-tested sales skills integrated with LIMRA consumer research
• How the content is delivered — A turnkey approach linking assessment, development, and accountability

Register today.