Measure Keyboarding Speed and Accuracy

Customer service is more than just talking on the phone: it’s a complicated job requiring numerous skills and abilities, including the ability to quickly and accurately enter caller information.

• SkilTrak Evaluate candidates by gauging how well they enter customer data, look up product information, and compose emails
• REPeValuator Use this job simulation that integrates seamlessly with Taleo to assess fundamental customer service skills, including keyboarding speed and accuracy