Job Simulations

Job simulations can play an important role when hiring people for your contact center. They allow applicants to "test drive" the job — experiencing what it’s really like to operate a call center workstation — while evaluating crucial skills and abilities. The applicants receive a realistic preview of the job; you receive a realistic preview of their abilities.

• Call Center Simulation Evaluate each applicant on a broad range of call center skills and receive helpful training advice targeting his/her developmental needs
• REPeValuator Screen job candidates on four key abilities with a test that integrates seamlessly with Taleo